Angels Program

Angels are the heartbeat of Red Bird. They are trusted volunteers who help turn donations into real, immediate relief by purchasing and delivering essential items directly to neighbors in crisis.

Seeking Volunteer Delivery Drivers!

You can join our Angels Delivery Program Network through a free application and background check. We welcome anyone with a steady heart, good judgment, and the ability to follow a clear process. Our system is designed for accountability, safety, and dignity for everyone involved. We alert you to needed pick-ups and deliveries via SMS or email.

CLAIM ONLY THE DELIVERIES YOU WANT!

Safe & Accountable

Clear processes and verification systems

Community Driven

Join through referral

Immediate Relief

Direct impact on neighbors in crisis

What Angels Can Help With

Angels help Red Bird respond quickly when someone is in critical need and cannot safely wait for traditional resources.

Emergency Food Pickup

Pick up emergency food from food shelves, pantries, or community partners and deliver it to neighbors in critical need.

Critical Food Delivery

Help purchase and deliver critical food, water, and basic supplies when someone cannot wait until next week or travel to get help.

Tent Camp Support

Deliver food, water, hygiene items, and survival gear to tent communities through safe coordinated drop-off locations.

Item Donation Pickup

Pick up donated items from local donors and bring them to coordinators or directly to verified neighbors in need.

Medication & Critical Errands

When safely coordinated, Angels may help with pharmacy pickup, urgent personal care items, or other critical errands.

Clothing & Work Supplies

Deliver work shoes, clothing, blankets, hygiene items, or other essentials that help someone stabilize or start work.

Safety First: Vetting + Free Background Checks

To protect the neighbors we serve, the Angels program uses a strict vetting process. All Angels must be vetted by an existing Angel, complete a short screening, provide a copy of their driver’s license, and pass a basic criminal background check before they can accept requests. There is no cost to volunteers for this background check. We do this to help keep homeless encampments safe, protect our neighbors in crisis, and maintain the integrity of every delivery and interaction.

Gas Support Available

Most deliveries include gas support; some do not. Gas support is not guaranteed, but we work hard to support Angels whenever possible.

How It Works

As an Angel, you will create an account, choose requests you can realistically fulfill, and coordinate follow-through from start to finish.

1
Create your Angel accountOnce approved, you’ll have access to open requests and Angel tools. You can choose how you want to be notified: email, SMS, or both. You will receive alerts when new requests are posted, when urgent needs come in, and when sponsors fund items that need pickup or delivery.
2
Choose a request you can completeAngels take only what they can realistically handle. When you select a request, you’re agreeing to follow through, communicate clearly, and close the request properly once it is delivered or completed. If you need to release a request due to an emergency or schedule change, you must notify us immediately so another Angel can step in.
3
Funding and reimbursementsSome requests are funded directly through the foundation, and others are fulfilled by an Angel who is reimbursed. Depending on the program and the request type, funds may be distributed through Venmo, Cash App, PayPal, or other approved methods. For certain urgent needs, Angels may receive funds up front. In other cases, Angels may purchase the item and submit proof for reimbursement.
4
Purchase and coordinate deliveryAngels purchase the item(s) exactly as requested or as approved by Red Bird. Then the Angel coordinates pickup with the donor first, then drop-off for the requester, using the safest method available. Whenever possible, we prioritize public locations, partner businesses, and other safe handoff points. For tent camps and outreach situations, Angels follow outreach guidelines and prioritize safety first. Only some Angels will be cleared to do outreach in encampments.
5
Close the request with proofClosing a request is important. It is how donors receive updates, how we track impact, and how we prevent confusion or duplication. Closing typically includes a quick confirmation note and proof of delivery (photo of items at drop-off, receipt, or other verification depending on the request). Requests that cannot be verified will not be considered complete. Repeated non-closure can be grounds for removal from the program.

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